Recently, E-Tips have been focusing on the power of questions to build relationships and to engage employees in performance conversations. This month we offer a very subtle but powerful trick for expanding the possibilities of your conversations. Here’s the trick: Use plural nouns to open or extend the other person’s perspective.I don’t want to get all “English teacher” on you (that’s my husband Steve’s job). Still, an awareness of the words you choose will allow you to have a greater impact on the conversations you initiate with employees. You use nouns in all of your open-ended questions anyway. That’s how our language works. Now, when you ask for input ask for more than one response. Here are some examples of useful plural nouns:
o Goals rather than goal
o Options rather than option
o Perspectives rather than perspective
o Ideas rather than idea
o Alternatives rather than alternative
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